Visiting A Patient

Visiting hours

At Story Medical, we understand the importance visitors play in the support of our patients. Visiting hours at Story County Medical Center are generally 8 a.m. to 8 p.m., but can be extended at the request of the charge nurse. Discretion will be used based on the patient's need to rest.

Bringing Patients a Gift

Visitors are encouraged to bring cards, balloons, gifts or flowers to patients, however, please note that any Latex balloons or other latex gifts will not be allowed into the hospital due to latex allergies.


Parking is free to all patients and visitors. 

Meals and snacks

The cafeteria is open 24 hours/day with complimentary coffee and beverage machines, along with vending machines. Guests are invited to use the microwave, beverage and snack vending machines at any hour of the day or night. Guest trays are available for family/friends to eat with a patient at a minimal cost, but we encourage families to use the cafeteria.

Food and Nutrition Services

Story Medical’s Food and Nutrition Services provides food and beverages at the hospital and Senior Care for family members and guests. Our Senior Care cafeteria is open Monday through Friday from 11 a.m. to 1 p.m. You will find a selection of hot entrees, sides, soup of the day, vegetables, fruits, salads, desserts, a variety of milks, and a salad bar. Menu items are individually priced. Payment is made after making menu item selections.

The Story County Medical Center cafeteria, is open to the public for lunch Monday through Friday, 11 a.m. to 1 p.m. Breakfast is offered Monday though Friday from 7 a.m. to 9:15 a.m.

Soda and snack machines are located in or near the hospital and Senior Care cafeterias. You will find an assortment of bottled water, juices, along with Pepsi and Coca Cola products. The vending machines will take change or single dollar bills.

Guests and family members may request a guest meal be delivered to their loved one's room, along with the patient's tray. Those wishing to use this service should call Food and Nutrition Services to request a tray. Nursing staff will deliver the guest tray to the patient’s room along with the patient’s tray and collect the money for the guest tray.