At Story Medical, our providers and staff work to provide you the Best Experience Every Time in a caring and comfortable environment. The small community feeling among the staff is directly reflected in the personal care each patient receives. Our patients are our highest priority.
The information below is provided to help you best manage your visit to Story Medical.
When you are admitted, you will receive an identification band to wear around your wrist. This band allows hospital personnel to identify you without disturbing your rest, therefore, we ask that you wear it at all times.
We realize many patients prefer their own sleepwear to hospital gowns, and we can accommodate this in most cases. However, we ask that you wear a hospital gown for all tests, examinations or procedures.
Your private room is designed with your comfort in mind. Each room has a bathroom, television and telephone. Each room is equipped with a nurse call button, which is located on your bedside table, as well as on the upper rails of your bed. When you push this button, your nurse is called. You can control your television set with a remote control, which should also be at your bedside table. Your bed is electrically operated and can be controlled from the upper rails or bed frame.
Our Food and Nutrition Department offers a wide variety of menu items with a restaurant style menu for your dining pleasure. A staff member from the Food and Nutrition Services will visit to assist you in making menu selections. Your daily meals will be delivered to your room by nursing personnel. Upon admission, your nutrition status is reviewed and if applicable our Licensed, Registered Dietitian assesses your nutritional status and provides interventions as appropriate. If you wish to consult the dietitian, you may request a visit by contacting nursing personnel.
Story Medical will take steps necessary to ensure that persons with impaired sensory or speaking skills receive effective notice concerning waivers of rights or consent to treatment. All aids to provide this notice, e.g., sign language interpreters, readers, flashcards, etc. are provided without cost to the person being served.
If you do not speak or understand the English language, every effort will be made to provide an interpreter.
Story Medical has the following auxiliary aids available: TDD, volume control phones, large button phones, closed caption decoders on television, amplified listening devices.
Story Medical also utilizes the Iowa State Relay Service through the following numbers:
- TTY: 1-800-735-2942
- Voice: 1-800-735-2943
- Spanish: 1-800-264-7190
Story County Medical Center is dedicated to providing a smoke-free environment for all patients, employees, visitors and staff. Smoking on any Story Medical campus is prohibited according to Iowa law.
Click here to read our HIPAA notification