Patient Service Representative (PSR)

Position Detail 

Functional Area: Nevada Clinic 
Department: Clinics
City/State: Nevada, IA
Employment Type: Regular, Full Time 30 hours

Position Description

Provides medical reception and clerical support.  Registers patients, answers telephone, collects patient balances and co-pays, updates patient information in electronic medical records. Additional duties include, but are not limited to:

  • Coordinates on-going patient flow through the clinic process enduring efficient and effective continuity
  • Registers patients, prepares encounter forms, updates patient demographic and insurance information
  • Follows prescribed procedure for the organization and maintenance of the medical record (i.e. retrieval, filing, creation, repair and organization of medical records as needed for paper charts).
  • Perform open and closing duties of clinic
  • Ensures patients are scheduled for future visits
  • Maintains effective communication with nursing staff, medical staff and all other hospital departments

Position Requirements

  • High school education or equivalent required.  
  • Previous medical secretary or other secretarial experience preferred.
  • Knowledge of medical office practices and procedures.
  • BCLS verification required within 60 days of employment.
  • Knowledge of computer programs required. 
  • Must have good interpersonal communication and organizational skills. 

Required Documents

  • Resume

Story County Medical Center is an Equal Opportunity Employer. Pre-employment, post-offer physical and drug screen required.